General - Frequently Asked Questions
What is 8KMiles?
8KMiles is an online ecosystem that enables buyers to post projects, hire, manage and pay providers from around the world. Buyers choose 8KMiles for top global talent, comprehensive project management tools, and communication channels. Our patent pending Virtual Computing Environment (VCE) will help buyers protect their Intellectual Property (IP) and enables business continuity.
8KMiles' networking features enable buyers and service providers to build a long-lasting relationship for repeat business and success.
To safeguard buyers' and providers' interest 8KMiles supports escrow projects, meaning a provider receives the payment only after the project is completed to buyer's satisfaction based on established milestones.
What are the unique features available at 8KMiles?
8KMiles is targeted at providing an online workplace to maximize value for both buyers and service providers. Some of the unique features include:
- Subscription to Virtual Computing Environments for rapid application development with IP security.
- Increased search ability with complete visibility and control of projects and providers.
- Event- driven workflows and collaboration tools for smooth execution of projects.
- Networking features facilitating communication between users of the 8KMiles community including forum and blog.
How do I register with 8KMiles?
Follow the steps below to register with 8KMiles:
- Go to 8KMiles homepage and click on Sign up.
- Fill all the required information and remember to provide us with a valid email address as a verification email would be sent to you.
- Click on the link sent in the email to verify your account, and you will be ready to enjoy the benefits of 8KMiles.
Is there a subscription fee to join 8KMiles?
There is no subscription fee for buyers and providers to join 8KMiles.
Who will benefit by using 8KMiles?
Buyers: Individuals or Companies seeking professionals for getting their work done cost-effectively and securely.
Service Providers: Professionals or Companies offering their services to execute projects.
Project Managers: Professionals that can act as project managers to help.
- Coordinate tasks with the provider group
- Help buyer hire the right resources
- Facilitate effective communication between buyers and providers
- Manage project budget and time line
Although any kind of company can use 8KMiles, it is mainly the Small and Medium Businesses (SMBs) that can fully take advantage of the 8KMiles ecosystem. SMBs usually do not have the time, budget or expertise to outsource work via traditional approaches. SMBs will get on-demand access to resources and infrastructure (VCE) using the 8KMiles portal.
Service Broker: Sales and account management professionals can get buyers into the system and act as their online and/or offline interface and help them get work done. Service brokers can also hire providers and form virtual teams.
How secure is my financial and personal information?
As a standard policy, 8KMiles does not disclose any personally identifiable information to third parties except when requested by you or for litigation purposes. For details, please refer to our Privacy Policy.
Is 8KMiles a job site?
8KMiles has a "job board", but it offers much more than that. The job board serves as a means to connect buyers with skilled providers to work on any kind of projects, but 8KMiles helps users to securely and cost effectively execute projects and also make payment transactions online.
Do I need any software to be able to use 8KMiles?
No. All you need is a web-browser with Internet access. The current minimum browser versions supported by 8KMiles are Internet Explorer 7.0, Firefox 2.0 and Safari 3.1.
How do I get help?
We make it easy for you to connect with someone if you have a question about your 8KMiles account or general inquiries. Extensive information is available in our FAQ pages.
If you can't find what you are looking for:
- Please email us at support@8kmiles.com.
- Call us at 1-800-8KMiles (Monday - Friday 8:30 AM to 5:30 PM Central Time).